4 technology trends helping SMBs thrive in a digital world

The past decade has brought extraordinary changes to the way people interact and expect to do business. The Internet has matured, mobile devices are part of everyday life, and cloud-based solutions have gone mainstream. New trends, enabled by these technology advancements, are emerging at a rapid pace. But is your business ready? The good news is that the tools that help businesses capitalise on this digital transformation are more accessible than ever before. The cloud is removing barriers like high up-front costs, ongoing maintenance, and IT dependency. This allows companies of all sizes to take advantage of modern technology and become efficient, improve customer interactions, and positively impact their bottom line.

This ebook outlines four technology advancements that can help small and mid-sized businesses capitalise on opportunities that will keep them competitive now and into the future.

Digital transformation doesn’t happen overnight. The good news is Microsoft Dynamics 365 provides customers with a modern and familiar experience with built-in insights, intelligence, and workflows that enable businesses to:

• Enhance productivity and reduce time wasted switching back and forth between business applications and email. Surface business tasks such as requests for quotes or invoices within Outlook and enable the user to take immediate action without leaving their inbox.
• Make better decisions when you connect data from accounting, sales, purchasing, inventory, and customer interactions to get an accurate end-to-end view of your business. With business applications that infuse big data, advanced analytics, and IoT into your business processes you get built-in intelligence where and when you need it.
• Start and grow easily by accessing apps that fit roles, industries, and business needs. Start with your need and grow at your own pace so change doesn’t get in the way of your day-to-day operations.

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