Your roadmap for a digital-first business
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Leading digital change requires leaders to have a vision of how to transform their company for a digital world. So, where to look first? What activities represent good opportunities for? For most businesses the first focus will be the customer. Effectively, to generate new sources of revenue, companies need to reimagine the customer experience along their valuechain. As they reinvent how to connect and engage with customers in new ways, an organization will also need to transform how it empowers employees. Empowered employees will help drive optimized operations and processes and lead companies to transform products and services. Microsoft identified these four pillars as the core drivers for a roadmap to digital transformation. Find out how to base on them the digital transformation in your company.