BBK
BBK replaced an outdated, on-premises ERP system with Microsoft Dynamics 365 and unified the operations of more than 130 home&you stores on a single cloud platform.
BBK
BBK S.A. (home&you S.A. since 2024) has been importing and distributing home furnishings for more than 25 years. It owns the home&you and Essex brands, under which it sells decorative products and home textiles. The company operates more than 130 home&you stores in Poland, and under the Essex brand it introduces textile collections in Slovakia, the Czech Republic, Romania, Hungary and the Baltic states.
Project Description
BBK started out as a textile company and entered the home furnishings segment in 2007. As the retail network grew, logistics and warehouse operations became increasingly complex, and the old ERP system, maintained on-premises and built on an outdated architecture, could not keep up with the demands of modern retail.
The company collected bids from seven vendors. The selection criteria included not only the scope of functionality but also the architecture: BBK was looking for a cloud solution on which it could build further processes without having to maintain its own IT infrastructure. The choice fell on Microsoft Dynamics 365, implemented by ANEGIS.
The project lasted 13 months (January 2023 – February 2024). Key users from finance, logistics, sales and IT helped shape the solution from day one through analysis workshops, TO-BE process modelling and acceptance testing. ANEGIS also provided post-implementation care.
Challenge
- An outdated ERP system that could not keep up with the company’s growth
- On-premises architecture with no ability to scale
- Data scattered between store POS systems and the central ERP
- Manual data consolidation for every report
- Difficulties integrating modern retail tools
- High maintenance costs of old technologies and programming languages
- Limited flexibility when entering new markets
Solution
- Implementation of Dynamics 365 Finance and Dynamics 365 Supply Chain Management, covering finance, supply chain and store operations in a single system.
- Migration of the entire ERP infrastructure to the cloud.
- Transition to Microsoft 365 and Exchange Online for unified document flow and communication.
- Launch of Microsoft Power Platform as a foundation for automating repetitive operational tasks.
- An agile project run with a workstream approach: TO-BE workshops, configuration, modifications and integrations, data migration, regression and performance testing, and user training.
- Key users from every business area involved from the design stage as co-authors of the solution, not just recipients.
Benefit
- A single source of data for more than 130 stores.
- Faster operational decision-making thanks to real-time data access.
- A unified working environment from procurement through warehouse to retail sales.
- The ability to automate repetitive tasks with Microsoft Power Platform without involving IT.
- Cloud infrastructure makes it possible to roll out new features without significant downtime.
- A shorter month-end close thanks to integrated finance processes.
- A foundation for further growth: Copilot, e-commerce and automation, free of legacy constraints.
home&you stores operating on a single platform
from kick-off to go-live
Thanks to Dynamics 365, we have all our data in one place. This allows us to make smarter decisions more efficiently, making us more operationally agile and helping us increase our profits.
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A clear, structured path for change in your company
Switching systems doesn't have to mean chaos. We guide you through four simple steps,ensuring that at every stage, you know exactly what is happening, why it’shappening, and what comes next.
Needs analysis
We get to know your situation, processes, and goals.Together, we determine what needs to change and how we will measure the successof that change.
Choosing the right solutions
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Roadmap
Schedule, budget, roles, and decision gates. Everyone knowswho is responsible for what and when decisions are made.
Implementation and monitoring
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Here is the step-by-step implementation process with Anegis: from analysis to post-launch support
