Microsoft adds 5 new AI and MR apps to D365Continue reading
Microsoft continues to add intelligent functionality to its premier business application platform, Dynamics 365. The five new apps – three Artificial Intelligence (AI) and two mixed reality apps – are the next step in the Dynamics 365 roadmap to infuse business processes with the ability to reason over data, foresee trends and enable proactive intelligent action.
The three new Dynamics 365 for AI apps will be released as previews this autumn. They will deliver out-of-the-box AI functionality which can be applied, extended and customised without the need of in-house AI experts or writing any code.
D365 AI for Sales
Dynamics 365 AI for Sales offers detailed insights into the sales pipeline and performance of sales teams. Next-step suggestions guide managers and salespeople to optimal outcomes.
D365 AI for Customer Service
Dynamics 365 AI for Customer Service enables service managers to reduce support costs by taking advantage of natural language understanding and virtual agents powered by machine learning.
D365 AI for Market Insights
Dynamics 365 AI for Market Insights delivers actionable insights across social media and the internet to enable marketing professionals to identify opportunities and react faster.
D365 Remote Assist
Dynamics 365 Remote Assist uses the mixed reality capabilities of Microsoft HoloLens to provide a connection point between first-line workers and remote experts. Service personnel onsite can benefit from the knowledge and guidance of experts anywhere in the world through a holographic interface.
Dynamics 365 Layout allows users wearing HoloLens to walk around and manipulate a physical space overlaid with a holographic representation of design and layout.
The two mixed reality modules were previously announced as part of the Dynamics 365 October update, which will be generally available on Oct. 1, 2018.
Implementing a new ERP system in an organisation is always a challenge. Users question whether they will be able to cope with analysing the data flow in an integrated system without external support. The accountant wonders whether all the set-up accounts are correct. The chief technologist cannot get rid of troublesome thoughts about whether the routings and boms are set up optimally. This is why it is so important to have a reliable service team to help the company control the system in the post-implementation stage. In this article, we take a look at the issues surrounding the implementation of an ERP system and the benefits of maintaining proactive service support.
328.77 million terabytes of data are generated every day - this is the estimate for the first quarter of 2023 (1). These are massive amounts of data on a global scale. On a smaller scale, such as an enterprise, it's difficult to estimate because it depends on the organisation in question, but one thing is certain - collecting, processing and analysing this data is the key to business success today. Why is the Data Lake service so important for data analysis and reporting in Microsoft Dynamics 365 Finance and Operations? How can you tame the data by integrating Microsoft Power BI analytics with Data Lake? We have drawn up some tips.
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An interactive, AI-powered support for sales, customer service, marketing, and supply chain - Microsoft Dynamics 365 Copilot leverages generative AI and natural language processing technology to perform simple, yet time-consuming daily tasks that workload employees but can be automated.