Product overview
Fake transactions from infected accounts, stolen payment tools, user impersonation, fake profiles claiming free trials and discount programs – these are examples of online fraud that generate large profits with low initiation costs. Retail companies are particularly vulnerable to this type of abuse. Dynamics 365 Fraud Protection provides effective protection against scams and fraud in e-commerce. The application focuses on protection against payment scams, detection of suspicious transactions and fraud, and improving the customer shopping experience.
Dynamics 365 Fraud Protection overview
Dynamics 365 Fraud Protection is a cloud-based solution that retail businesses can use to control and prevent online fraud. The application provides real-time data and analytics that help reduce the cost of fighting fraud, improve acceptance rates of legitimate transactions and support customer service. The application - implemented also as a part of Dynamics 365 suite - can be easily integrated with your existing order and payment management system.
D365 Fraud Protection helps you to:
- Detect payment fraud and increase the number of transactions accepted by the bank
- Provide employees with analytics and tools to catch and prevent fraud – the adaptive AI technology from Microsoft used in D365 Fraud Protection learns from the data it collects
- Reduce fraud losses and operational costs with fraud protection and customer account creation controls
- Minimise fraud and attacks on customer accounts with account creation monitoring – up-to-date, shared data provides a global view of fraudster activity, while sensitive company information and shopper privacy are protected
- Ensure a seamless shopping experience and improve customer service
- Improve customer service and shopping experience with detailed information about the risks associated with each transaction which the application provides
Machine learning in Microsoft Dynamics 365 Fraud Protection
Microsoft Dynamics 365 Fraud Protection uses a massive database built in collaboration with retailers who use the app in their businesses. Using machine learning algorithms, data collected in the cloud is processed on the spot to create patterns of fraud and then establish procedures to protect against it.
Dynamics Fraud Protection is based on technology that protects over one billion online transactions from Microsoft alone, generating millions of dollars in savings. ANEGIS will tailor the application to your e-commerce system and help you create a comprehensive diagnostic, analytics, and protection environment with Dynamics 365 Fraud Protection.
Microsoft Dynamics 365 Fraud Protection capabilities
Adaptive artificial intelligence protection
- Patterns of false activity created by data-driven machine learning algorithms
- Virtual assistant
- Engine with configurable rules
- Employee-supervised machine learning
- Risk assessment for profit maximisation
- Vendor administration portal
- Azure Data Lake Storage service
- Detection of fraudulent accounts
Insights from the fraud protection network
- Knowledge Graph on Azure platform
- API for transaction payload
- API for Device Fingerprinting
- Risk Assessment Score
- Transaction Acceptance Booster
- Reliable transaction information made available to the bank in real time
- Location anonymisation for greater privacy
- Condensed data
Safe and trusted data cloud storage
- Seller and customer privacy and security
- Tokens
- Address derivation
- Customer Escalation Support tool
- Application as a stand-alone solution
- Dynamics 365 integration
- GDPR compliance
- API or data upload