Talkdesk ranks n#1 in the G2 Spring Reports 2023 for Overall Global Contact Centre Grid for the fourth consecutive season

Continue reading

Talkdesk®, Inc, a global cloud contact center leader for customer-obsessed companies, partnered with ANEGIS, earns the n#1 spot in the G2 Spring Reports 2023 for Overall Global Contact Center Grid by G2 – the business solutions review platform. This is Talkdesk’s fourth consecutive accolade in this seasonal ranking.

The spring edition of the ranking - G2 Spring Reports 2023 - saw Talkdesk outperform its competitors in seven key contact centre categories: Contact Centre, Call Centre Infrastructure, Contact Centre Knowledge Base, Contact Centre Workforce, Auto Dialer, Speech Analytics, Contact Centre Quality Assurance.

Talkdesk also holds the G2 platform record among CCaaS solution providers for the highest number of reviews with more than 1490 five-star ratings.

G2 is a review platform and comparison engine for business solutions. There are more than 145 000 products and services in the G2 database. G2 reports are based on user ratings and assist in making decisions based on user experiences.

The G2 ranking distinction is another Talkdesk title won this year.

In the 2023 Gartner® Peer Insights™ 'Voice of the Customer’ for CCaaS ranking, Talkdesk was recognized by users as the top choice contact platform.

Gartner Peer Insights is a free peer review and ratings platform designed for enterprise software and services decision makers. The Gartner Peer Insights report highlights 11 contact center as a service vendors.

More press releases
Explore other press releases

What can we do for you?

We'd love to hear about your project. Our team will get back to you within two working days.

Thank you for inquiry, we’ve passed it to our sales department, our representative will reach you back in his earliest convenience.
Oops! Something went wrong while submitting the form.