Product overview

Dynamics 365 for Sales enables sales professionals to use machine learning and predictive intelligence to anticipate customer needs, personalise the sales process, and sell more. Automated, event-driven processes uncover relevant indicators and identify prospects with the greatest potential.‍

Dynamics 365 for Sales capabilities

Embedded intelligence

Understand how customers interact with emails using smart tools that enable more proactive and responsive communications.
Gauge social sentiment and identify potential competitive threats with social media cognitive services.
Harness machine learning for automatic lead scoring, customer relationship health indicators and risk alerts.

Social engagement

Surface relevant conversations and recommend content to share through intelligent social media tools.
Track social media channels and automatically generate sentiment tagging, identify purchase intent and convert to leads.
Find and connect easily with decision-makers and influencers with integrated LinkedIn Sales Navigator.

Rapid impact

Accelerate adoption and save time daily by using familiar tools like Excel and Outlook for routine activities.
Adapt the application to changing needs with no-code visual editors and tools that make it easy to build and deploy web and mobile apps.
Use contextual and interactive help to align sales processes with best practices, accelerate onboarding of new team members, and shorten time to impact.

Sales App overview

Collaborate efficiently and close deals faster. Share meeting notes and events and co-author custom sales documents in real-time. Offline mobile capabilities enable salespeople to work anytime, anywhere, on any device.

Why choose Dynamics 365 for Sales?

Preferred vendor

A survey asked 6,700 enterprise decision-makers worldwide about their ERP purchasing intentions. More than half chose Microsoft Dynamics as their preferred next investment.

Source: ICT Enterprise Insights 2013, Ovum Research.

Lower costs

Research by Panorama Consulting identified Microsoft Dynamics as the Tier 1 ERP solution with the lowest total cost of ownership.

Source: Clash of the Titans 2016, Panorama Consulting Solutions.

Market share

In the manufacturing industry Microsoft Dynamics has greater market share than other Tier 1 ERP vendors.

Source: The 2015 Manufacturing ERP Report, Panorama Consulting Solutions.

Speak to a Dynamics 365 for Sales expert

If you're considering Microsoft Dynamics 365 for Sales, or just want more information, we're happy to answer all your questions.

Part of suite

Dynamics 365

Availability

InStock

References

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Ewa Franczak

Group Information Systems Manager, Nicols

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Marie Capes

Director of Finance and Administration, WPP London

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Neil Hammond

IT Director, BUUK Infrastructure