Solution overview
Today, consumers expect a consistent and streamlined shopping experience across all retail channels, as they connect, research and purchase both online and in-store. Dynamics 365 Finance and Operations puts all distribution channels onto a single, integrated platform, ensuring FMCG retailers can deliver a seamless cross-channel experience.
Intelligent tools to better collect and understand data on shoppers’ behaviours enable greater promotional personalisation and effectiveness. Using sophisticated space optimisation and consumer segmentation analytics, Dynamics 365 gets more from customer data, to improve forecasting and ensure optimal replenishment.
Challenges
FMCG is an industry with a dynamic supply chain, involving many partners and frequent changes.
Utilizing an SCM (Supply Chain Management) module in the ERP system, which allows for close monitoring of deliveries, demand forecasting, and logistics optimization.
FMCG requires efficient warehouse management to avoid excess or shortages of goods.
Implementing an MRP (Material Requirements Planning) or WMS (Warehouse Management System) module, which helps in inventory planning and tracking stock levels.
FMCG often requires fast production while maintaining high product quality.
Using an MES (Manufacturing Execution System) module, which allows for close monitoring of production processes and quality control.
FMCG generates vast amounts of data, from sales to customer behavior.
Utilizing BI (Business Intelligence) tools integrated with the ERP system, which enable data analysis and better decision-making.
FMCG collaborates with numerous suppliers, customers, and distributors.
Using a CRM (Customer Relationship Management) module in the ERP system, which facilitates managing relationships with trade partners.
Advantages
Automating business processes allows for faster and more accurate task execution, reducing the risk of errors and saving time.
With advanced planning tools, companies can better manage production schedules and adjust them to changing market needs.
An integrated ERP system enables better communication and collaboration between different departments within the company, leading to more cohesive actions.
An ERP system enables precise monitoring of inventory levels, helping to avoid excess or shortages of goods.
All data is accessible in one place, facilitating analysis and decision-making based on current information.
Through better resource and process management, companies can reduce operational costs and increase profitability.
