Mobile service

Give field-based workers the information they need with Mobile Service, built on D365 to provide accurate data for flawless service.

Mobile service
Solution overview

The Mobile Service module for Dynamics 365 for Finance and Operations provides field service engineers access to all service-related information wherever and whenever they need it. The module automatically syncs with data from the core Dynamics 365 solution, including information relating to work orders, customers maintenance records, asset counters and parts lists.

ANEGIS selected To-Increase as a partner for its track record of delivering robust Dynamics-based solutions which have consistently met the complex requirements of customers in 45 countries over 12 years.

Mobile Service features

  • Instant access – access to all service-related information, including service histories, work orders, schedules, asset counters and parts lists
  • Automatic syncing – up-to-date service-related data and time and expenses synced with Dynamics 365 Finance and Operations as soon as the mobile device is online
  • Location services – leveraging mobile mapping services to ensure optimal routing for field staff
  • Immediate status updates – field staff can register updates on assets and work orders in progress
  • Time and Expense – entry of time and expenses through integrated module avoids information lags and inaccuracies
  • Wide support – the HTML-based application runs on all common mobile operating systems and browsers

To-Increase innovative solutions

The innovative enterprise software solutions from To-Increase are trusted by thousands of customers across the globe. Based in the Netherlands, To-Increase is a nine-times winner of the Microsoft Inner Circle award for Dynamics, and three-times recipient of the outstanding global Microsoft Dynamics ISV of the year.

ANEGIS selected To-Increase as a partner for its track record of delivering robust Dynamics-based solutions which have consistently met the complex requirements of customers in 45 countries over 12 years.

Your local implementation partner

As an implementation partner, ANEGIS are experienced at integrating the module in each customer’s unique environment, keeping it updated and providing ongoing support.

ANEGIS are specialists in Microsoft Dynamics 365 solutions, servicing clients across Europe from offices in the UK and Poland. The teams of professionals at ANEGIS have successfully deployed Dynamics ERP systems hundreds of times, from the earliest Axapta version to the latest cloud-based Dynamics 365. This accumulated experience and expertise delivers a proven and fine-tuned methodology that mitigates risk, ensures project success and maximises return on investment.

References

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"Based on our cooperation, we confirm the experience, professionalism and realibility of ANEGIS employees. We recommend this vendor as a reliable business partner."
Ewa Franczak
Group Information Systems Manager, Nicols
"ANEGIS provided excellent support for our Dynamics AX Parent Company finance installation. Their consultants are top quality, highly effective professionals."
Marie Capes
Director of Finance and Administration, WPP London
"ANEGIS’ commitment and reliable approach were a key factor in our decision to work with them, and they continue to deliver in an effective and timely mannner."
Neil Hammond
IT Director, BUUK Infrastructure
"Our go-live was successful! Thank you to all of you. Let me repeat that I am really thankful!"
Dr. Rick Dannert
Project Manager, New Yorker
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